Customer Care

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We're Here To Help!

You don’t run without teamwork—and neither do we. Our goal is to build not only reliable, trustworthy products, but to also back them with the people, resources and support you need to get your job done and keep your business flowing. We’re here for you, every step of the way.

Contact us any time for order information (product availability, order status, tracking information), to submit a purchase order, or for any account question:

 

U.S.

Tel: 844-250-4982
Fax: 260-827-5800
CustomerCare@fele.com

Canada

Tel: 877-337-2650
Fax: 855-857-9979
CustomerCare@fele.com

Who We Are

For owners and operators of pumping systems, there is no room for failure. That's why Pioneer Pump® is dedicated to being the single source for pumping solutions that are built to last. From product selection to OEM replacement parts, our team's goal is to give our customers the tools they need – even in the most demanding applications.